Find guides, answers and policies — or reach our team directly. Everything you need to shop China agents with confidence.
From finding a link to unboxing your haul — the complete China-agent buying flow.
Method 1 — Find your item on Taobao / Tmall / 1688, copy the link and paste it in the search bar.
Method 2 — Type the product name or a keyword and pick from the results.
Choose colour, size and quantity, then click Add to Bag or Buy Now and pay.
Our purchasing agents buy the items from the corresponding platforms based on your order.
Parcels are quality-checked and photographed on intake.
In User Center → Warehouse, select items, enter parcel checkout, add your address and choose a route.
Items are consolidated, packed, reinforced, weighed and dispatched. Track from Package Details.
Confirm receipt in User Center → Parcels. Need help? Apply for after-sales — and share your haul!